WARRANTY:
We provide a one year parts warranty upfront,
UPFRONT meaning that: we ship extra parts when we ship the machines (in the same container).
EXTRA SPARE PARTS: are calculated between 5-10% of the order, and depending on the likely hood of their failure.
FOR EXAMPLE: if full container of EWVM (23 machines) is ordered, each machine has a delivery pump by default, so we would ship 2 delivery pumps extra as spare (23 x 10% = 2 pumps) and so on for the rest of the parts inside the machine.
WE USE THIS SYSTEM BECAUSE: It minimizes downtime of the customer's machine. For when a certain part in the machine breaks down, the customer can replace the damaged part(s) immediately without waiting for us to ship the parts, which could take up to a month depending on the part and shipping destination.